Refund Policy for Cirl

Last Updated: 12/04/2024

Thank you for subscribing to Cirl. We pride ourselves on providing our customers with powerful and intuitive website security services. Below, you’ll find details regarding our refund policy.

Refund Eligibility

If you are not completely satisfied with our services, you are eligible for a full refund within 7 days of your initial purchase. Simply contact our support team within this time frame to initiate the refund process.

Refund Process

To request a refund, please contact our support team with your account information, the date of purchase, and your reason for seeking a refund. Our team will review your request and, if approved, process the refund to your original payment method within a reasonable time frame.

Limitation of Liability

Please note that while Cirl provides daily scans to detect and prevent security threats to your website, the nature of cybersecurity is such that we cannot be held liable for security breaches that may occur between these daily scans. As the website owner, it is your responsibility to maintain additional security measures to protect your digital assets.

Refunds After Security Incidents

In the event that your website is compromised between daily scans, our team will be on hand to assist with recovery to the best of our ability. However, this does not influence the eligibility for a refund which is solely applicable within the 7-day period from the purchase date.

No Refunds Beyond 7 Days

After the 7-day period has elapsed, we cannot offer a refund. We believe this time frame gives users sufficient opportunity to assess our services.

Questions

If you have any questions concerning our Refund Policy, please feel free to contact us at support@cirl.io.